Are your basics too big or too small? Or is the neck of the T-shirt not what you’re looking for? Annoying. In case the t-shirts or boxer shorts you received don’t fit or are not to your satisfaction, you can return the package with the attached packing slip. The products must be in their original condition: as you received them. Not washed, not worn.
You can return the package with our partner returnista. You can choose whether you want to have the package picked up at home or whether you want to drop it off at a service point of your choice. Quick and easy!
You do not have a packing slip? Then please contact us.
After we have received the products in orderly condition, you have two options:
- We send you a package in a replacement size;
- We refund the purchase price to your account within 14 days.
We ask you to include the packing slip that was enclosed in the parcel in your return shipment. On this packing note you can indicate whether you want to receive an alternative or a refund.
Here are the conditions for returns:
- You can return an item up to 21 days after receiving it;
- The postage for the return will be borne by the customer;
- There is only an alternative sent or a refund done, if the products in orderly condition by us received. I.e. in the exact state as the products have arrived at you.