Frequently asked questions
Do you have questions about our products or service? On this FAQ page you will find answers to the most frequently asked questions. Can’t find an answer to your question? Please contact us at firstname.lastname@example.org, we will be happy to help you.
The MWTS atelier is located in Tunisia. The quality of our T-shirts and boxer shorts is our highest priority. In the studio in Tunisia we can personally monitor the quality and working conditions. In other words, good wages and no child labour. In addition, our production location is completely Co2 neutral.
All our products are made of high quality cotton. We have added 7% elastane to the premium T-shirt and boxer shorts. This ensures that the premium T-shirts and boxer shorts fit nicely to your body, do not become loose and continue to breathe.
In short: no! We have already taken that into account in the sizing.
Payments and the method of payment
Your payment will be handled by our payment provider Mollie. They make it possible to pay for an online order by offering various payment options. At MWTS we use Ideal, PayPal, Apple Pay, Bancontact and credit cards. Mollie takes care of the processing of your order and guarantees the speed and safety of your payment.
If your payment fails the first time, we advise you to try again. If the second attempt fails again, please do not hesitate to contact us
No, with us nothing is compulsory. But it is practical! Creating an account is fully automatic when placing an order if you choose this option. This way you can always view your previous orders and change your subscription. You can log in or create an account here.
As with all: unworn, undamaged and in the original packaging.
You can return your order with the enclosed packing slip. Further information can be found on our returns page.
Yes, the products must be returned within 14 days and meet the return requirements. We will then issue a refund within 30 days.